FAQs

How can I update my Direct Debit information?


It is important that you contact Ambulance Victoria to update your Direct Debit details. If we do not have your current direct debit information, your payment may not be processed and your membership could lapse.

Update your details online now.

Alternate Methods:

Phone – Call 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm - please note you will be asked for three points of ID as per below - for identification purposes)

Post – Send in a signed request to Ambulance Victoria at PO Box 278 South Melbourne Vic 3205 noting your membership number, full address inc postcode and your date of birth (this is so we know we have the right person/membership)


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