FAQs

How can I update my name and gender?


If you have changed your name, all you’ll need to do is provide one of the supporting documents listed below (ideally it would show your previous and current legal name). Once we have received this information, we will make the change to your membership.
  • Australian marriage certificate 
  • Australian certificate of name change 
  • Australian birth certificate 
  • Statutory declaration if you cannot provide the above legal documentation
In order to update your gender, please advise us of the gender marker and title you would like listed on your membership. Your gender can be listed as Female, Male or Other. 
  
Once you have the documents ready, you can send us these in the following ways: 
  • Email including 3 points of ID (full name as currently listed on the membership, current address including postcode and date of birth) or
  • Mail to PO Box 278 South Melbourne Vic 3205, including 3 points of ID (full name as currently listed on the membership, current address including postcode and date of birth) 
 
Please note: If you do not provide 3 points of ID we will be unable to process your request.

Back To FAQs
Back To FAQ Search

Was this answer helpful?