If your name or gender has changed, please make sure you update your membership.

Email

Your email must include the following details:

• Your current full name
• Your current address (including postcode)
• Date of Birth
• Your membership number (if known)
• The details that you would like to update (name, gender and/or title)

Mail

Your letter must include the following details:

• Your current full name
• Your current address (including postcode)
• Date of Birth
• Your membership number (if known)
• The details you would like to update

Send to us at Ambulance Victoria, PO Box 278, South Melbourne, Victoria 3205

Phone

1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm)

If ambulance services are used

If any details captured does not match your membership, you may be asked to provide evidence of your identity such as: 

• Australian marriage certificate 
• Australian certificate of name change 
• Australian birth certificate 
• Statutory declaration if you cannot provide the above legal documentation

Please note:

• The evidence provided above should show your previous and current legal name.
• If you do not provide 3 points of ID we will be unable to process your request.