FAQs

I have forgotten my membership number, how can I get this?


You can obtain your membership number using one of the following methods:

SMS

Receive your number via SMS. Follow the link and enter the following details:

  • First name
  • Last name
  • Date of Birth and
  • mobile number (the mobile number used must be listed on the membership)

Hit the "Submit " button and we will SMS your membership number.

Email 

Send us an email listing 3 points of ID (full name, current address including postcode and date of birth), and request your membership number.

Call us

Call our Membership Service Centre on 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm) and speak to a consultant.


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