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FAQs
How can I check and/or update my membership details?
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You can check and make changes to your membership details in the following ways:
Email Send an email listing 3 points of ID (full name, current address including postcode and date of birth), the membership number and the details that you would like to update
Phone Call 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm)
Post Send your signed request to Ambulance Victoria at PO Box 278 South Melbourne Vic 3205
Please note:
If we do not have your current contact details on file, you may not receive renewal information and your membership could lapse.
Only the Primary Member or eligible dependant partner listed on the membership can make changes.
Dependants cannot resign the membership or remove the Main member.
Personal details cannot be updated by an unrelated third party without express permission from the primary member.
The primary member can nominate a third party to act on their behalf by providing verbal or written permission.