Overseas travel

Your membership does not cover you for travel overseas. It is recommended you take out travel insurance.

Interstate travel

As a member travelling interstate, you receive the same benefits that you would have received if you had been in Victoria.

Repatriation for convenience or social reasons is not covered under membership.

When clinically necessary, transport back to Victoria may be arranged. Prior approval from AV is required, including a written request demonstrating a medical requirement for the transport.

Please refer to the Membership Scheme Business Rules for further definitions.
 

Please note:

If you use transport interstate, you will receive an invoice from that interstate service for payment. AV will require a copy of the invoice with your details. You can provide this in the following way:

• Go online, complete the fields required, tick the box and upload a copy of the invoice. 
• Write your AV membership number on the form with a contact number and/or email address and return it to Accounts Receivable Department, Ambulance Victoria, Locked Bag 9000 Ballarat Mail Centre VIC 3354. 

If there are any issues or queries, the Accounts team will be in touch.