Overseas travel

Your membership does not cover you for travel overseas. It is recommended you take out travel insurance.

Interstate travel
As a member travelling interstate, you receive the same benefits that you would have received if you had been in Victoria.
 

Repatriation for convenience or social reasons is not covered under membership.
 

When clinically necessary, transport back to Victoria may be arranged. Prior approval from AV is required, including a written request demonstrating a medical requirement for the transport.

Please refer to the Membership Scheme Business Rules for further definitions.
 

You have received an Interstate Invoice
If you use transport interstate, you will receive an invoice from that interstate service for payment. AV will require a copy of the invoice with your details. You can provide this in the following ways:
 

Online 

• Complete details
• Select “I have Ambulance Victoria Membership”
• Add your membership number and
• Tick the box to upload a copy of the invoice. 

Mail

• Write your AV membership number on the form with a contact number and/or email address and
• Return it to:
  Accounts Receivable Department, Ambulance Victoria, 
  Locked Bag 9000 
  Ballarat Mail Centre VIC 3354

If there are any issues or queries, the Accounts team will be in touch.