Will a receipt be sent to me upon payment?

Yes, a receipt will be emailed to the address listed on your membership, after we receive your payment.

You may also request a receipt using one of the following methods:

  • By logging into the membership portal and going to the 'My Receipt and Notices' section.
         From there you can view or print a copy of the receipt.

  • Through the IVR (our automated phone menu system). Call 1300 366 141. 
  • Through our Live Chat system.
  • By calling 1300 366 141 and speaking with one of our agents (Monday to Friday 8:00am-8:00pm or Saturday 9:00am-5:00pm). 
  • By sending us an email

Please note:
In line with our environmental policy and to reduce our carbon footprint, receipts will not be automatically sent by post. 

If you require a receipt for multiple years or payments, one of our agents will be able to create this as a special request, either email or call us.

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