FAQs

How can I update my Direct Debit information?


You can update your banking details using one of the following methods:

Online

Update your details online now.

Phone

Call 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm - please note you will be asked for three points of ID as per below - for identification purposes)

Post

Send in a signed request to Ambulance Victoria at PO Box 278 South Melbourne Vic 3205 noting your membership number, full address inc postcode and your date of birth.

Important information

  • Please make sure we have current direct debit details on your membership so your payment is successful.
  • For information on declined payments click here.
     

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