Ambulance Victoria (AV) creates a membership in your name and includes family members where we have been instructed by Latrobe Health Services (LHS).
If you have provided an email address to LHS, you will receive a welcome email from AV once the membership has been set up. After which, you will also be able to go online and log into your membership account to check the details.
If you have not provided an email address, you will be able to request your membership number via SMS if you need it. Click here for instructions on how to do this.
How to Make Changes
You should contact Latrobe Health Services to make changes to your policy, for example adding a dependant child or updating an address:
Phone: 1300 362 144
To be able to check your AV membership details on our website, you will have to have an email address listed on your account. Without an email address, you can contact the AV Membership Call centre on 1300 366 141.
Special Conditions for LHS Members