Membership cards are not required at the time of transport.
Ambulance Victoria (AV) has decided to stop producing membership cards as a way to reduce it environmental impact and costs without impacting the service to our members. The money saved supports operational activities such as paramedic development and training and new and improved equipment/vehicles.
can request your membership number when required in the following
By SMS - Receive
your number via SMS and
save this for when you need to fill out forms or provide your
member number. Just enter your first name, last name, Date
of Birth and mobile number (the mobile number used must be listed
on the membership), hit the "Send SMS" button and we
will SMS your membership number.
By Email -
Send us an email listing
3 points of ID (full name, current address including postcode and
date of birth), and ask request your membership number. We will
reply within 2 business days via email.
Over the phone - Call our Membership Service Centre on 1300 366 141 (Mon-Fri 8am-8pm & Sat 9am-5pm) and speak to a consultant.
Please note: having a membership card does not necessarily mean you have an active membership. It is your responsibility to know when your membership is due. You can check online or contact the call centre if you are not sure. AV will attempt to notify you up to 30 days before your due date.