Will I receive any confirmation when I join?

If you join online, and provide an email address, you will receive a welcome email with your membership details listed. You will also receive a welcome email if you provide an email address upon joining over the phone.

If you are unable to provide an email address, you can request a copy of your receipt to be mailed to your address listed on the membership.

Please note: The welcome email confirms details of the chosen membership.  If payments are declined, unsuccessful or not made, the membership becomes invalid and will not cover transport invoices, unless the payment issue is rectified within the stated timeframes.   See here for more detail on payment issues.

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