If you join over the phone as a new member, you will receive a verbal receipt once the transaction is completed.

Your payment however, can take up to three days to come out of your account depending on how you have paid (for example, direct debit from your bank account). 

You can also ask the consultant to send a receipt to your postal address.

Please note: 

You may add an email address at any time to your membership record and this will allow AV to email your renewal and give you access to your online account where you can view correspondence or make changes to your personal details.