The request for three points of identification (ID) such as name, address and Date of Birth is to confirm the identity of the person communicating with Ambulance Victoria (AV). It is requested to make sure changes are made by the authorised party and in the correct manner.

All members must adhere to an ID check in order to make changes or access information on a Membership.

AV respects the privacy of all members and protects the information that is provided by our members. Members information is gathered and stored in alignment with the AV Privacy Policy and AV Membership Business Rules.