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FAQs
Does AV Membership cover pregnancy?
15/07/2024 390
Being pregnant still means you have access to ambulance cover under your membership. Pregnancy is not generally considered a pre-existing condition and therefore normally covered.
When pregnancy might be considered a pre-existing condition
If a condition of complexity is clearly present as a result of your pregnancy and is the reason for the ambulance treatment/transport, it would be assessed as pre-existing and an invoice sent for payment. For example:
Pre-Eclampsia
Gestational Hypertension
Gestational Diabetes
If there is reason to believe it is not a pre-existing condition we will investigate. In these cases we would be led by the Paramedic assessment or our Medical Director in the first instance.
Consider having a plan
In most cases, pregnancy is a normal healthy situation and does not require ambulance involvement.
Have your hospital phone number handy - you can call anytime.
The hospital staff will help you and tell you when you need to come in.
It helps to plan how you are going to get to the hospital (this can save time and worry).
Having a friend or family member on call is also helpful when the time comes (whether it be for babysitting other children or driving you there).
What to expect when you call Triple Zero (000)
You can call Triple Zero (000) if you need to and an operator will determine what services you need at the time of the call.
This does not mean you will always be provided with an ambulance.
The operator may also suggest that you call your hospital or refer you to "Nurse on Call" for advice.
Paramedics will take you to the nearest most appropriate hospital based on time and your needs.
Adding a newborn to a membership
You can only add a child to a membership after they have been born and named.
In the case where you have a current Single membership only:
We allow 30 days from the Date of Birth for the Main member to contact us and transfer to a Family membership.
Normal waiting periods apply if the Family membership is created more than 30 days since the child's birth.
In the case where both parents hold a current membership (two Singles/one Family)
We ask that they update the membership (or combine the two single memberships) as soon as possible after birth.
We will require a copy of the birth certificate to assess services used if the child added is over 12 months of age.