What personal information does AV Membership hold?

The Ambulance Victoria (AV) Membership Subscription Scheme collects personal information including:
  • First name
  • Middle initial
  • Surname
  • Date of birth
  • Email address
  • Mobile, work and home phone numbers
  • Residential and postal address
  • Dependant details if required (full name and date of birth)
AV values its members privacy and collects this information specifically to send membership literature and communications, help with complaint resolution and to confirm if your membership is valid when you use the services.  This is why it is important to keep your details up to date (this can be done online or over the phone on 1300 366 131).
The data collected is held in line with AV’s Privacy Policy, which can be viewed on the AV website

The purpose of AV’s Privacy Policy is to tell you what kind of information we may gather about you, how we may use that information, whether we disclose it to anyone,  the choices you have regarding our use of your information, and your ability to correct this information.  Our policy allows you to choose what kind and how much information you provide to us and to control how we use the information you give us.

AV does not on sell email addresses to any third party and requires all staff to adhere to its privacy policy as it relates to the core function of why we collect information.  

For more information regarding data protection and what happens if there is a breach - click here
For more information around deleting data - click here

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