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FAQs
Can I request that AV Membership delete my personal information?
06/12/2024 1704
The Public Record Office of Victoria’s (PROV) PROS 17/02 Emergency Services Function RDA sets the minimum period that AV are required to keep member data which is seven (7) years after the last date of cover or contact with the member, whichever is later. You can review this on the PROV website.
If a member request that their membership records to be deleted, we will initially check if the membership is current and action as follows:
If the membership is current:
add an email address (where possible)
add a note to indicate a request was made
If the membership is already lapsed/resigned:
stop all renewal notices
add an email address so we can let you know of any important matters relating to your membership
add a note to indicate a request was made
For more information regarding data protection and what happens if there is a breach - click here For more information regarding what AV Membership does with your data - click here